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Graduate Certificate in Service Design

ProviderRMIT University
Course code: SIA-184921UniversityStudy area: Creative ArtsData JSON
AttendanceOnline
Intakes & start datesPlease check the official website.

Course overview

Service design takes a human-centred approach to the creation and improvement of experiences by examining all aspects of a service ecosystem its strategies, structures, people, and processes. This shift in user-centred thinking has seen a rise in demand for service designers, who use empathy and various tools to shape how an organisation delivers its products and services. Through our Graduate Certificate in Service Design, you will gain service design skills, tools, and knowledge, and a portfolio showcasing your service design strategy and proposed recommendations.

Course record

CRICOS

00122A

Studies in Australia

Source: Studies in Australia course page. Course page URL: https://www.studiesinaustralia.com/courses-in-australia/rmit-university/courses/graduate-certificate-in-service-design.

Entry requirements

Postgraduate and higher courses usually use academic prerequisites, degree equivalence and English-language requirements.

Postgraduate entry

  • Successfully completed an Australian Bachelor degree (or equivalent overseas qualification). OR Undertaken at least five years of work experience professional practice. Experience or skills may include working in innovation and start-ups, creative practice, community engagement, strategic and service design, human resources, business analysis, management consultancy, process analysis or other similar roles. To have your professional experience considered you must submit with your application a CV and a personal statement detailing your experience.
English requirement
IELTS 6.5, no band below 6TOEFL iBT 79, no band below 20PTE Academic 58-64, no band below 50Cambridge C1 Advanced / C2 Proficiency 176-184, no band below 169

If the student's current English result is below the direct-entry requirement, consider the university's recognised English language pathway or ELICOS package. When the student successfully completes the approved pathway at the required level, the university may accept that pathway for English entry without requiring a new IELTS, TOEFL or PTE result. Always confirm exclusions for professional registration courses and the offer conditions.

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Past offer reference

Current-course cases first, supplemented by same-institution scored cases.

Scored cases
Source countriesMalaysia · Brunei Darussalam
Common pathwayBachelor background · Diploma background
Target levelBachelor degree
Offer fieldsDigital Business · Enterprise
1
IndonesiaDiploma background
Bachelor of FashionBachelor degree · Enterprise · Offshore
GPA / 4.0GPA 2.67/4.0lower band · approx. top 30-35%
2
Brunei DarussalamHigh school background
Bachelor of EducationBachelor degree · Primary and Early Childhood Education · Offshore
ib guessIB 35.0/45.0mid band · approx. top 20-25%
3
MalaysiaBachelor background
Bachelor of Professional CommuncationBachelor degree · Public Relations · Offshore
GPA / 4.0GPA 3.95/4.0top band · approx. top 5%
4
MalaysiaFoundation background
Bachelor of NursingBachelor degree · Nursing · Offshore
percentage guessPercentage 71.1%71.10 · mid band · approx. top 25-30%
5
MalaysiaBachelor background
Bachelor of BusinessBachelor degree · Digital Business · Offshore
GPA / 4.0GPA 4.0/4.0top band · approx. top 5%

Campuses & intake dates

  • Online